Record the date, preserve the complete notice, avoid an unreviewed response and gather the relevant agreement and correspondence.
Do not overlook the date of receipt
The date a notice is received may affect a response or action deadline. Preserve the complete notice, delivery message or envelope and record how and when it arrived.
Read before responding
A notice may contain allegations, requests or deadlines that require assessment. Avoid a rushed or partial response before the documents and position are understood.
Prepare the complete context
Arrange the agreement, correspondence, payments and documents explaining what happened before the notice. The aim is to understand the full context, not one sentence.
A quick preparation checklist
A note of caution
This information is general and does not replace legal advice. Do not send highly sensitive or time-critical information until the firm confirms the appropriate channel.
Discuss the matter with the team